National Careers Service launched


On 5 April Skills Minister John Hayes launched the National Careers Service, which aims to make accurate information and professional advice on learning and work available to everyone.

In a Parliamentary statement on 23 March, Mr Hayes described advice and guidance as a "vital part of building a sustainable economy and helping people become socially mobile".

The service offers:

  • online, webchat and helpline services to young people and adults (schools are responsible for securing careers guidance for pupils aged 14-16)
  • face-to-face guidance to adults aged 19 and over (and jobseekers aged 18 and over), available in a wide and growing range of locations in the community, including colleges, Jobcentres and community centres.

Each year the service will be able to help 700,000 adults face-to-face and handle up to one million telephone and 20 million online sessions from young people and adults.
On 5 April BIS published The Right Advice at the Right Time - describing the Government's plans for the new service - on the BIS web site. The Right Advice at the Right Time report is available online.

Visit the National Careers Service website


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