Clear communication with health service users - a resource pack

An introduction to health literacy issues

A pack written by Healthwise Aberdeen that helps raise awareness of health literacy issues and to provide practical suggestions for improving communication between staff and service users who may have low literacy skills.

The pack is intended as an introduction to health literacy issues; there are links to further reading and resources on the ‘Links’ section of the Adult Literacies Online website.

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Clear communication with health service users – a resource pack